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With a focus on client care, compassion, expertise, and technology, Take Care helps clients and their families navigate the complexities of aging. Our comprehensive and fully personalized services provide support for your current and future healthcare needs.

Founded in 1995, Take Care continues to be nurse-focused and family owned and operated by Susanne S. Wise, RN, MBA, alongside her daughters, Courtney Wise Snyder, MSG, CMC, and Erika Wise Borland, MA.

Please call us at (941) 927-2292 or send a message. A member of our team will contact you as soon as possible to learn more about your needs and explain how Take Care can help you or your loved ones.   

Human Resources Manager

Take Care Private Duty Home Health Care is seeking an individual with expert-level HR experience looking to make a difference at a family-owned and operated company that serves staff and clients throughout Sarasota, Manatee, and Charlotte Counties. This full-time in-office position is based out of Take Care’s Sarasota office where the Human Resources Manager will serve in a key leadership role supporting 400+ employees.

Take Care provides one-to-one care from HHAs, CNAs, LPNs, and RNs that is tailored to meet the needs of each client. We are known for our exceptional care, annually recognized as the best home care agency by numerous community polls. We are looking for an HR professional who can lead our efforts to support, recruit, and retain the best employees. If you care about people and want to be part of a company that cares about you, we welcome you to apply now for the position of Human Resources Manager.  

Purpose:
The Human Resources Manager is responsible for leading, coordinating and directing HR Staff as well as the routine functions of the Human Resources (HR) department including design, development, improvement and/or maintenance of processes and programs to improve all areas of Human Resources, enforcing company policies and practices.

Responsible To:
Human Resources Director

Required Knowledge, Skills & Abilities:

  • Knowledge of Human Resource practices with the desire for further professional development within the field
  • Demonstrated critical thinking and problem-solving skills using business acumen including the ability to use sound judgment to solve complex situations
  • Ability to communicate professionally and effectively in oral and written form to ensure consistency through communications
  • Effective time management skills and the ability to organize and prioritize workload, meet deadlines and work with minimal supervision, continually managing both macro and micro projects and tasks
  • Must have a strong attention to detail and follow up skills, including setting appropriate timelines for deliverables
  • Excellent computer skills (Microsoft Office, HRIS/database management)
  • Demonstrated ability to develop positive working relationships and maintain a respectful work environment
  • Ability to handle difficult conversations in a professional and respectful manner
  • Strong customer service skills including the ability to respond to issues and concerns tactfully and professionally; and maintain composure under pressure
  • Ability to establish trust and maintain strict confidentiality
  • Ability to handle stress and stressful situations

Required Education & Experience:

  • Bachelor’s Degree, preferably in Human Resources or Business Management
  • Minimum two years of experience in a human resources role, preferably as a Generalist
  • SHRM-CP or PHR preferred
  • Or, an equivalent combination of education and experience sufficient to successfully perform the duties of the position

Essential Job Duties:

  • Supervises and guides the day-to-day Human Resource functions by understanding and managing employee workflow, evaluating work performance (metrics and data analysis), and providing guidance and work direction to Human Resources staff. This includes conducting performance evaluations, coaching, and counseling employees.
  • Collaborates with Talent Acquisition Manager on the office recruitment and talent acquisition process, which includes conducting in-person interviews, reference checks, and hiring of qualified office job applicants, and understanding skills and competencies required for openings.
  • Manages projects/process improvement, including applying change management experience to facilitate movement to new levels of quality and employee engagement. This includes identifying, training and mentoring employees on processes, programs, and program functionality; and developing procedures, guidelines, and documentation. Helps maintain data integrity in systems by running reports and analyzing data.
    • Identifies and understands issues, problems, and opportunities. 
    • Compares data from different sources to draw conclusions. Uses this data to build project plans and ensure adherence to schedule and other specifications. 
    • Strong utilization of interpersonal skills to accomplish project goals. 
    • Makes recommendations for process/customer service improvements, innovative solutions, policy changes and/or major variations from established policy. This includes ensuring all recommendations reflect best practices and remain in compliance with applicable employment rules and regulations.
  • Understands the total recruitment function to provide support and assistance with interviews, reference checks and new hire documentation as needed.
  • Supports the benefits administration function:
    • Participation in open enrollment planning
    • Support and back-up to HR/Benefits Generalist with:
      • Conducting new hire benefits orientation
      • Reconciliation of benefit invoices
      • COBRA administration
      • Unemployment
      • Serves as a resource to employees on all benefit-related questions.
  • Manages leave of absence program(s) by effectively interpreting federal and state regulations and insurance and internal policies as they relate to FMLA, ADA, and applicable short-term and long-term disability plans. This includes managing pregnancy processes and protocols for both field and office staff and managing leaves that run concurrently.
  • Assists supervisor with Workers’ Compensation administration by creating and monitoring incident reports, completing wage statement requests, and updating documentation. Will also be responsible for completing FROI in HR Director’s absence.
  • Performance Management: Coaches, counsels, and provides guidance to field employees and provides assistance to the HR director with office staff issues to improve performance, set, meet, and exceed expectations, and maintain a positive, respectful work culture and environment.
  • Develops/updates and supports HR staff to conduct new hire orientations.
  • Manage the day-to-day functions of the drug-free workplace and drug testing program to include troubleshooting issues with drug testing vendor and appropriately escalating any significant issues.
  • Manages compliance reporting to include annual reporting and tracking: OSHA, EEO, BLS and related reports as required by Federal and State regulations, requests for information, handling payroll history requests and other miscellaneous governmental and general HR information requests.
  • Generating internal documents such as offer letters for non-exempt staff, comprehensive action forms (CAFs), field employee counseling statements, job descriptions and various ad hoc reports.
  • Maintains awareness of current trends in HR with a focus on compliance and service delivery and support; and supports the application of key concepts.